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Do you have any questions about Ortel Mobile? Or concerns that you would like to share with us? You get various possibilities to get help and information.

  • On My Ortel you can check your current balance, top up or activate options.
  • In the Help area you will find the answers to the most frequently asked questions.
  • Get in touch with the Ortel community on Facebook.
  • You can also contact us by phone or by email.






Customer Service

Tel. 0900 078 000 (CHF 1.50/call)

Openings hours

Monday – Friday from 8.00 to 22.00 hours
Saturday – Sunday from 10.00 to 19.00 hours

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